Privacy Policy for Orovita

We at Tevnai Manufacturers (OPC) Private Limited we respect your privacy and are committed to protecting it through this Privacy Policy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website www.orovita.in or use our services.

We encourage you to read this Privacy Policy carefully. By accessing or using our website, you agree to the terms described in this Privacy Policy.

1. Data We Collect and How We Collect It

   1. Personal Data You Provide

      We collect the following personal data when you interact with our website:

      • Account and Contact Information: First name, last name, email address, phone number, and postal address.
      • Order Information: Purchase details, order history, and payment details for processing transactions.
      • Communication Data: Any information you provide when contacting us (e.g., through customer service or inquiry forms).
      • Promotional Entries: Name, contact details, and other information submitted during contests or promotions.

   2. Data Collected Automatically

      When you access our website, certain information is collected automatically:

      • Usage Data: Information about your interactions with the Website, such as pages viewed, time spent, navigation patterns, and search queries.
      • Device Data: Browser type, device type, operating system, and IP address.
      • Cookies and Tracking: We use cookies and similar technologies to collect information about your preferences and improve your experience. For more information, refer to our Cookie Policy.

2. How We Use Your Data?

   We use the personal data collected for the following purposes:

   • To process your orders, deliver products, and manage payments.
   • To provide customer support and respond to inquiries or complaints.
   • To personalize your shopping experience and recommend relevant products.
   • To send marketing communications, promotional offers, and updates (with your consent).
   • To analyze website performance and user behaviour for improving our services.
   • To comply with legal or regulatory obligations.
   • To detect, prevent, and address security issues or fraudulent activities.

3. Legal Basis for Processing

   We process your personal data based on the following legal grounds:

   • Your Consent: When you voluntarily provide information or opt-in for marketing communications.
   • Contractual Obligations: To fulfil orders and provide the services you request.
   • Legal Compliance: To meet legal or regulatory requirements.
   • Legitimate Interests: To enhance our services, ensure website security, and prevent fraud.

4. Sharing Your Data

   We may share your data with:

   • Service Providers: Third parties assisting with payment processing, order fulfilment, and email distribution.
   • Affiliates: Subsidiaries or partners for operational purposes.
   • Advertisers: With your consent, for targeted marketing and promotions.
   • Legal Authorities: To comply with applicable laws or legal processes.

   We do not sell or rent your personal data to third parties.

5. Data Retention

   We retain your data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. However, certain data may be retained longer for legal, regulatory, or legitimate business purposes.

6. Data Security

   We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security audits. However, no system can guarantee absolute security.

7. Your Rights

   Under applicable laws, you have the following rights regarding your personal data:

   • Access: Request a copy of your personal data.
   • Correction: Request correction of inaccurate or incomplete data.
   • Deletion: Request deletion of your personal data, subject to legal obligations.
   • Withdraw Consent: Withdraw your consent for processing personal data at any time.
   • Data Portability: Request transfer of your data to another service provider, where applicable.

   To exercise your rights, contact us at info@orovita.in.

8. Cookies and Tracking Technologies

   Our website uses cookies to improve user experience and analyze usage patterns. By using our website, you consent to the use of cookies as described in our Cookie Policy.

9. Cross-Border Data Transfers

   If we transfer your personal data outside of India, we ensure compliance with applicable data protection laws.

10. Children's Privacy

    Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe your child has provided us with personal data, contact us at info@orovita.in to request deletion.

11. Changes to This Privacy Policy

    We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page, and the "Last Updated" date will be revised. Please review this page periodically for updates.

12. Contact Us

    For questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact us at:

    • Email: info@orovita.in
    • Phone: +91-9028144481

Tevnai Manufacturers (OPC) Private Limited values your privacy and is committed to protecting your personal data. Thank you for trusting us.