Shipping Policy for Orovita

Effective Date: 29-11-2024

At Orovita we aim to deliver your products promptly and ensure a seamless shopping experience. Please review our Shipping Policy for details regarding charges, delivery timelines, and other important information.

  1. Shipping Charges

    • A flat shipping fee of Rs. 99 will be applicable for all orders below Rs. 699
    • Orders exceeding Rs. 699 are eligible for free shipping.

  2. Delivery Time

    • Orders are typically delivered within 5-7 business days from the date of dispatch, depending on your location.
    • We work with trusted fulfilment partners to ensure timely and accurate delivery.

  3. Delivery Areas

    • Order number
    • Tevnai Manufacturers (OPC) Private Limited. currently delivers to locations within the coverage areas of our logistics partners.
    • To confirm whether we deliver to your location, please use the Pin code checker available at checkout.

  4. Order Tracking

    1. You can track your order directly on our website by visiting the Track Order page, available in the main menu or footer section.
    2. Simply enter your order details to view real-time updates on your shipment status.

  5. Missing or Late Deliveries

    If your package shows as "Delivered" but you have not received it, or if the delivery is delayed:

    1. Please contact our customer care team immediately via the Contact Us page, available in the main menu or footer section.
    2. We will investigate the issue and work towards resolving it promptly.

  6. Additional Information

    1. Delivery timelines may vary due to unforeseen circumstances such as weather conditions, remote locations, or other logistics challenges.
    2. In case of any delays, we will keep you informed and provide necessary updates on your order.

  7. Contact Us

    For questions or concerns about your order, feel free to reach us:

    • Email: info@orovita.in
    • Phone: +91-9028144481 (Available 9 AM to 6 PM, all 7 days)

Thank you for choosing Orovita. We are committed to delivering the best to your doorstep!